Investing in a treadmill, elliptical, or other piece of home fitness equipment can be a great first step in supporting and maintaining a healthier lifestyle. But, having made the investment, you might be asking yourself […]
Maybe you have an existing piece of equipment and are looking to grow it, or perhaps your starting from scratch. Regardless, you’re considering the benefits of having your own home gym versus the cost of […]
What Clients Say
I would like to thank you for your expediency, as well as accuracy in fulfilling my order. I was on another website before coming to yours. Upon discovering that previous website had a $25 minimum order. They were going to charge me over $12.00 to meet the minimum, as well as charge for shipping. Thank you for running a more honest business! I will be back if I need any more parts! Again, thank you!
Harold J. G.
Ordered a part for our E20 (2nd time ordering from them) had called to ask the shipping status, and after talking with them they informed me I was ordering the wrong part for my machine. They were quick (matter of minutes) to refund and cancel my order and helped me order the right part.
I sent them pictures of what was broken, and they were able to point me in the right direction for the part that I needed.
Customer service was exceptional. Knowledge on their products was excellent. Response time was super speedy.
Best service ever!
I spoke to Chris about ordering a treadmill motor. First, he checked availability since parts are running slow. He then took the time to ask a number of questions and determine that it may not actually be motor. He gave me the steps I needed to activate my warranty since it would actually cover the motor if that turns out to be the issue and to explain several other things I can try before being out the money for the parts. Most companies are much more interested in selling than helping. What a breath of fresh air to know there are still companies that care about customer service!